Pendant Light Modern Black Aluminium Integrated LED Kitchen Island Hanging
Shipping & Returns
Refined logistics for the modern British home.
Delivery Logistics
Free UK Shipping: Complimentary tracked delivery on all orders nationwide.
Processing: Orders are prepared within 1-2 business days.
Order Cutoff: 17:00 GMT for same-day processing.
Transit Time: 7-12 business days via DHL or FedEx (8-14 days total).
Secure Tracking
All shipments are fully insured. A tracking number will be provided via email immediately upon dispatch.
We utilise sustainable, eco-friendly packaging to ensure your items arrive safely while minimising our footprint.
Returns Policy
30-Day Window: Returns are accepted within 30 days of the delivery date.
Restocking Fee: None. Touched Home Decor does not charge restocking fees.
Defective Items: No cost to the customer for incorrect or damaged products.
Customer Remorse: The cost of return delivery is the responsibility of the customer.
Need Assistance?
Contact our support team within 14 days for any missing items.
Return and Refund Policy
This Return and Refund Policy applies to all purchases made through the Touched Home Decor website and complies with the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.
For questions about returns and refunds, please contact our customer service:
Email: contact@touchedhomedecor.com
Your Statutory Rights
Under UK law (Consumer Contracts Regulations 2013), you have the right to cancel your order within 14 days of receiving your goods, without giving any reason.
Return Window
You have 14 days from the date of delivery to return your purchase for any reason. To exercise your right to cancel, you must inform us of your decision within this period.
How to Initiate a Return
1. Contact our customer service at contact@touchedhomedecor.com within 14 days of receiving your order
2. Provide your order number and reason for return
3. We will provide you with return instructions and, where applicable, a prepaid return label
Return Shipping Costs
Defective, Damaged, or Incorrect Products: We will cover all return shipping costs. This includes:
- Products that arrive damaged or defective
- Wrong items delivered
- Items that do not match their description
Change of Mind Returns: You are responsible for the cost of returning the item. The cost of return delivery will be deducted from your refund, or you may arrange your own return shipping.
Return Conditions
To be eligible for a return, items must be:
- Returned within 14 days of delivery
- Unused and in the same condition as received
- In original packaging with all tags and labels attached
- Accompanied by proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Custom or personalised products made to your specifications
- Hygiene products (unless unopened and in original sealed packaging)
- Items marked as final sale or clearance
Damaged or Defective Goods
If you receive damaged or defective goods:
1. Contact us within 48 hours of delivery
2. Provide photographs showing the damage or defect
3. We will arrange free collection or provide a prepaid return label
4. You will receive a full refund or replacement at no additional cost
This is in accordance with your rights under the Consumer Rights Act 2015.
Product Never Arrived
If your order has not arrived:
1. Contact us immediately
2. We will investigate with our courier service
3. If the item cannot be located, we will provide a full refund or send a replacement
Refund Process
Processing Time: Once we receive and inspect your returned item, we will process your refund within 14 days of receiving the return.
Refund Method: Refunds will be issued to your original payment method.
Inspection: We reserve the right to inspect returned items. If items are not in their original condition, are damaged, or show signs of use not caused by our error, we may reduce the refund amount or refuse the return.
Notification: You will receive an email confirmation once your refund has been processed.
Return Address
All returns should be sent to:
Touched Home Decor
Returns Department
Jubilee Central
62 King Edward St
Hull, HU1 3SQ
United Kingdom
Cancellation Before Shipping
You may cancel your order at no cost before it has been dispatched. Once shipped, standard return procedures apply.
Your Legal Rights
This policy does not affect your statutory rights under UK consumer protection law, including the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013. For more information about your rights, visit www.gov.uk/consumer-protection-rights
Contact Us
For questions about returns or refunds:
Company Name: Touched Home Decor
Email: contact@touchedhomedecor.com
Address: Jubilee Central, 62 King Edward St, Hull, HU1 3SQ, United Kingdom
Customer Service: Monday to Friday, 9:00 AM to 5:00 PM (GMT)
We aim to respond to all enquiries within 24-48 hours.
Transform Your Space with the Wave Pendant Light: The Ultimate Linear Statement Piece
Experience the art of illumination with effortless elegance. Enhance the architectural beauty of your home with the Wave Pendant Light. This modern linear fixture doesn't just provide light; it curates an atmosphere of refined sophistication. Whether suspended over a dining table or a kitchen island, its fluid silhouette creates a sense of movement and "cosiness" that transforms any room into a sanctuary of style.
Sculptural Design Meets Aviation-Grade Aluminium
Crafted with a focus on durability and aesthetics, this pendant light is a true statement piece. The sleek aviation-grade aluminium frame provides a striking texture that defines modern sophistication. Its minimalist wave profile adds a layer of depth to your ceiling, ensuring it looks as stunning switched off as it does when illuminating your space.
Customise Your Ambience for Every Occasion
Create the perfect setting for cosy evenings or bright morning tasks. With its advanced dimming capabilities, including a 3-step colour temperature shift (3000K-6000K), you have total control over the light’s "warmth factor." It’s designed to mimic the soothing properties of natural sunset light, promoting well-being and relaxation in your favourite corners.
Professional-Grade Quality with Smart Functionality
We obsess over the details that matter. Featuring high-colour-rendering LEDs (RA ≥ 90), this light reproduces colours naturally and accurately without the annoyance of flicker. The smart remote-control option allows for continuous brightness adjustment, resolving the need for complex dimmable wall switches and offering ultimate convenience at your fingertips.
Perfect for High & Low Ceilings
Designed for versatile living, the Wave Pendant Light comes with a fully adjustable 150cm hanging cable. Whether you live in a charming period property with high ceilings or a sleek modern flat, you can easily customise the height to suit your furniture layout and architectural needs.
Key Features:
Superior LED Quality: High CRI (RA ≥ 90) ensures vibrant, natural colour reproduction that is easy on the eyes.
Versatile Dimming Modes: Choose between 3-step colour shifting or remote-controlled brightness for total control.
Aviation-Grade Construction: A durable aluminium body for excellent heat dissipation and a high-transmittance acrylic shade.
Fully Adjustable Height: A generous 150cm cable allows for perfect placement in any room configuration.
Energy Efficient Brilliance: Integrated energy-saving LEDs provide up to 8820LM of brightness while reducing consumption.
Looking for more inspiration? View our full range of Pendant Lights here.
DETAILS
| Product Name: | Wave Linear Pendant Light |
| Style: | Modern Minimalist / Scandi-Chic |
| Colour Options: | Matt Black |
| Material: | Aviation Aluminium and Acrylic |
| Light Source: | Integrated LED (Energy Saving) |
| Colour Temperature: | 3000K / 4500K / 6000K |
| Dimmable: | Yes (Remote Control or Wall Switch) |
| Control Method: | Remote / Wall Switch |
| Voltage: | 220V-240V (UK Standard Mains) |
| Power: | 96W - 126W (High Output) |
| Installation: | Ceiling Mounted (Hardwired) |
| Applicable Scene: | Dining Room, Kitchen Island, Modern Living Space |
WEIGHTS & DIMENSIONS
| Size Options: | 100cm (39.4'') or 120cm (47.2'') |
| Dimensions: | 100cm/120cm L x 10cm W approx. |
| Suspension Height: | Fully Adjustable up to 150cm |
| Weight: | Approx. 2.5kg - 3.2kg |
NOTE
1 in = 2.54 cm; 1 cm = 0.39 in
* Requires installation by a competent person or qualified electrician.
* Should you require any further information about our products, feel free to Contact Us.